Privacy and Cookie Policy

The privacy of our customers is a high priority. We have made a commitment to meeting the strict requirements regarding how we treat your information in accordance with the:

By visiting this web site you are accepting the practices described in this policy. If you have any concerns that are not addressed in this policy please email the details to info@tocris.co.uk.

 

Registering Online with Tocris Bioscience

Solely for the purpose of processing your online order and to notify you regarding your order status, we will need to know your name, street address, phone number, Zip/Postal Code, state/county and country, email address, credit card and/or purchase order information, and VAT (Value Added Tax) information (if applicable). Once you place an online order with us an order confirmation, excluding your credit card number, will be sent to you via email.

If for any reason you choose not to enter personally identifiable information online such as credit card information, your order can still be placed via our customer services department. We assure you that no personally identifiable information will be disclosed to a third party or used for a purpose incompatible with the purpose for which it was originally collected or subsequently authorized by yourself.

Forgotten Password

If you forget your password you may request to have it reset. A temporary password will be generated automatically and sent to the email address used to register your account. We will not give passwords out over the phone, nor will we send them to a different e-mail address than the one used to register your account.

No Third Party Data Exchange

Tocris is a Bio-Techne brand. We will not share, sell, rent, or loan your personal information to any third party outside of the Bio-Techne group* unless required to do so by law, governmental request, court order, or in the case of official Tocris Bioscience distributors for the purpose of Tocris literature and product information distribution.

* In May 2011 Tocris Bioscience was wholly acquired by R&D Systems, headquartered in Minneapolis, MN, USA. In July 2014 Bio-Techne was introduced as the new name for Tocris' parent company.

Marketing Correspondence Opt In

Tocris Bioscience will give you opportunities to actively opt in to receiving marketing notices. If you subsequently decide to opt out you may unsubscribe following the instructions provided on the correspondence.

Links

Tocris Bioscience has links to other websites. Please note that when you click on one of these links, you are navigating to another website. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.

Security

Tocris Bioscience stores, processes, maintains and protects customer information. Any personally identifiable information you provide to us is held with the utmost care. Secured data is available only to employees of the company that requires access to such information for which the information is intended. The Tocris Bioscience websites are regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing.

Enforcement

Tocris Bioscience, under self-assessment, enforces the principles of which this Privacy Policy is intended. Anyone who feels Tocris Bioscience has not fulfilled its obligations under this policy may do so in writing either by email or in written form.

Policy Changes

To maintain the privacy of our customers, Tocris Bioscience may update its privacy policy from time to time. Whenever we make a change, we will post the updated policy on this page so that you will always be aware of how we respect your privacy. By using our website following the posting of a change in the privacy policy, you consent to the updated policy.

Feedback

Tocris collects user feedback. Users who would like a response to specific questions concerning the service or their account registration are directed to contact customer service. These questions will be responded to as quickly as possible. We read all of our customer service queries and use the information contained therein only to resolve the question at hand. We also periodically post surveys on our site. These surveys are optional and all information is collected anonymously. The information is collected to better understand our users' needs. This information will not be sold or transferred to any third party.


Cookies

Cookies are a small piece of text stored on your computer by your web browser, primarily for your convenience. We use cookies to recognize you and your preferences to make shopping easier and provide you with a customized experience on our website. We do not store any personally identifiable information such as your name, address or any financial information in a cookie.

You may restrict, block or delete the cookies which are set by this web site via your browser settings; refer to the Help function within your browser or alternatively visit www.aboutcookies.org for more information.

Please be aware that restricting cookies may impact on the functionality of this web site. For example, you will not be able to view prices or add products to your shopping cart.

Tocris is a Bio-Techne brand. To find out more please visit our news page.