The privacy of our customers is a high priority. We have made a commitment to meeting the strict requirements regarding how we treat your information in accordance with the:
- Data Protection Act 1998
- Privacy and Electronic Communications (EC Directive) Regulations 2003
- Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011
By visiting this web site you are accepting the practices described in this policy. If you have any concerns that are not addressed in this policy please email the details to firstname.lastname@example.org.
Registering Online with Tocris Bioscience
Solely for the purpose of processing your online order and to notify you regarding your order status, we will need to know your name, street address, phone number, Zip/Postal Code, state/county and country, email address, credit card and/or purchase order information, and VAT (Value Added Tax) information (if applicable). Once you place an online order with us an order confirmation, excluding your credit card number, will be sent to you via email.
If for any reason you choose not to enter personally identifiable information online such as credit card information, your order can still be placed via our customer services department. We assure you that no personally identifiable information will be disclosed to a third party or used for a purpose incompatible with the purpose for which it was originally collected or subsequently authorized by yourself.
If you forget your password you may request to have it reset. A temporary password will be generated automatically and sent to the email address used to register your account. We will not give passwords out over the phone, nor will we send them to a different e-mail address than the one used to register your account.
No Third Party Data Exchange
Tocris is a Bio-Techne brand. We will not share, sell, rent, or loan your personal information to any third party outside of the Bio-Techne group* unless required to do so by law, governmental request, court order, or in the case of official Tocris Bioscience distributors for the purpose of Tocris literature and product information distribution.
* In May 2011 Tocris Bioscience was wholly acquired by R&D Systems, headquartered in Minneapolis, MN, USA. In July 2014 Bio-Techne was introduced as the new name for Tocris' parent company.
Marketing Correspondence Opt In
Tocris Bioscience will give you opportunities to actively opt in to receiving marketing notices. If you subsequently decide to opt out you may unsubscribe following the instructions provided on the correspondence.
Tocris Bioscience has links to other websites. Please note that when you click on one of these links, you are navigating to another website. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.
Tocris Bioscience stores, processes, maintains and protects customer information. Any personally identifiable information you provide to us is held with the utmost care. Secured data is available only to employees of the company that requires access to such information for which the information is intended. The Tocris Bioscience websites are regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing.
Tocris collects user feedback. Users who would like a response to specific questions concerning the service or their account registration are directed to contact customer service. These questions will be responded to as quickly as possible. We read all of our customer service queries and use the information contained therein only to resolve the question at hand. We also periodically post surveys on our site. These surveys are optional and all information is collected anonymously. The information is collected to better understand our users' needs. This information will not be sold or transferred to any third party.
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