Privacy and Cookie Policy

The privacy of our customers is a high priority. We have made a commitment to meeting the strict requirements regarding how we treat your information in accordance with the:

By visiting you are accepting the practices described in this policy. If you have any concerns that are not addressed in this policy please email the details to .

Registering Online with Tocris Bioscience

Solely for the purpose of processing your online order and to notify you regarding your order status, we will need to know your name, street address, phone number, Zip/Postal Code, state/county and country, email address, credit card and/or purchase order information, and VAT (Value Added Tax) information (if applicable). Once you place an online order with us an order confirmation, excluding your credit card number, will be sent to you via email.

If for any reason you choose not to enter personally identifiable information online such as credit card information, your order can still be placed via our customer services department. We assure you that no personally identifiable information will be disclosed to a third party or used for a purpose incompatible with the purpose for which it was originally collected or subsequently authorized by yourself.

Forgotten Password

If you forget your password you may request to have it reset. A temporary password will be generated automatically and sent to the email address used to register your account. We will not give passwords out over the phone, nor will we send them to a different e-mail address than the one used to register your account.

No Third Party Data Exchange

Tocris is a Bio-Techne brand. We will not share, sell, rent, or loan your personal information to any third party outside of the Bio-Techne group* unless required to do so by law, governmental request, court order, or in the case of official Tocris Bioscience distributors for the purpose of Tocris literature and product information distribution.

* In May 2011 Tocris Bioscience was wholly acquired by R&D Systems, headquartered in Minneapolis, MN, USA. In July 2014 Bio-Techne was introduced as the new name for Tocris' parent company.

Marketing Correspondence Opt In

Tocris Bioscience will give you opportunities to actively opt in to receiving marketing notices. If you subsequently decide to opt out you may unsubscribe following the instructions provided on the correspondence.


Tocris Bioscience has links to other websites. Please note that when you click on one of these links, you are navigating to another website. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.


Tocris Bioscience stores, processes, maintains and protects customer information. Any personally identifiable information you provide to us is held with the utmost care. Secured data is available only to employees of the company that requires access to such information for which the information is intended. The Tocris Bioscience websites are regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing.


Tocris Bioscience, under self-assessment, enforces the principles of which this Privacy Policy is intended. Anyone who feels Tocris Bioscience has not fulfilled its obligations under this policy may do so in writing either by email or in written form.

Policy Changes

To maintain the privacy of our customers, Tocris Bioscience may update its privacy policy from time to time. Whenever we make a change, we will post the updated policy on this page so that you will always be aware of how we respect your privacy. By using our website following the posting of a change in the privacy policy, you consent to the updated policy.


Tocris collects user feedback. Users who would like a response to specific questions concerning the service or their account registration are directed to contact customer service. These questions will be responded to as quickly as possible. We read all of our customer service queries and use the information contained therein only to resolve the question at hand. We also periodically post surveys on our site. These surveys are optional and all information is collected anonymously. The information is collected to better understand our users' needs. This information will not be sold or transferred to any third party.


Cookies are a small piece of text stored on your computer by your web browser, primarily for your convenience. We use cookies to recognize you and your preferences to make shopping easier and provide you with a customized experience on our website. We do not store any personally identifiable information such as your name, address or any financial information in a cookie.

You may restrict, block or delete the cookies which are set by via your browser settings; refer to the Help function within your browser or alternatively visit for more information.

Please be aware that restricting cookies may impact on the functionality of For example, you will not be able to view prices or add products to your shopping cart.

Cookies Issued by this Site

By visiting a user can expect to be issued the following cookies:

Cookie Description
country This cookie stores the id of the country when the user selects their territory. It is used to determine the currency that we display for the users respective territory. It expires after 1 year.
PHPSESSID This cookie holds a random string that uniquely identifies the user to It expires when the user closes their browser.

Third Party Cookies

Third party cookies are cookies that are issued by a website other than, providing additional functionality and services such as social media sharing and data analytics.

This site utilizes Google Analytics, a web analytics service provided by Google, Inc., to help us understand how visitors engage with our website. Google Analytics collects information anonymously via third party cookies and reports website trends without identifying individual visitors.

We also utilize AddThis to facilitate the sharing of content via social media, such as Twitter and Facebook. The AddThis tools use third party cookies to manage user sharing preferences and as part of its user measurement and analytics features. These cookies are set on the domain.

Third Party Cookies Issued via this Site

By visiting a user can expect to be issued the following third party cookies*:

Cookie Issued By Description
__utma Google Analytics This cookie is used to determine unique visitors to and it is updated with each page view. It expires after 2 years.
__utmb Google Analytics This cookie is used to establish and continue a user session with It expires after 30 minutes.
__utmc Google Analytics This cookie only contains the domain hash. It expires when the user closes their browser.
__utmz Google Analytics This cookie stores the type of referral used by the visitor to reach, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within It expires after 6 months.
__atuvc AddThis This cookie ensures the user sees the updated count if they share a page and return to it before our share count cache is updated. It expires after 2 years.
uid AddThis Uniquely assigned machine-generated user ID. It expires after 2 years.
di/dt AddThis Maintenance cookies that help manage expiration for other cookies.
bt AddThis User interest modeling.
uvc AddThis Measures how often we see an AddThis user. It expires after 2 years.
ssc/psc/uvc AddThis These cookies are used in recording user sharing and social activity. These expire after 2 years.
loc AddThis Geolocation, used to help publishers know approximately where people sharing information are located.
uss/ups AddThis Used to record user-specified sharing prefer.
ssh/sshs AddThis Used for optimizing sharing settings for the user. These expire after 2 years.
dbm AddThis User preferences on whether to see toolbar download options.

*Third party cookie data is correct at time of writing (July 2012). Third parties may change cookies or issue cookies other than those listed above.

Please complete a customer enquiry form if you don't find the answer you are looking for.

Alternatively, please contact us for further information and assistance.

View all Customer Support common questions.

Tocris is a Bio-Techne brand. To find out more please visit our news page.

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