The privacy of our customers is a high priority. In accordance with the 1998 Data Protection Act and the 2003 Information Commissioner's Office (ICO) Privacy and Electronic Communications (EC Directive), we have made a commitment to meeting the strict requirements regarding how we treat your information.
Registering Online with Tocris Bioscience
Solely for the purpose of processing your online order and to notify you regarding your order status, we will need to know your name, street address, phone number, Zip/Postal Code, state/county and country, email address, credit card and/or purchase order information, and VAT (Value Added Tax) information. Once you place an online order with us an order confirmation, excluding your credit card number, will be sent to you via email.
If for any reason you choose not to enter personally identifiable information online such as credit card information, your order can still be placed via customer service. We assure you that no personally identifiable information will be disclosed to a third party or used for a purpose incompatible with the purpose for which it was originally collected or subsequently authorized by yourself.
Once you have logged in you can access the personal information contained in your User Profile section at any time through the My Account page. This information may be corrected, amended or deleted where it is inaccurate.
If you forget your password, you can request that it be sent to your e-mail address. We will not give passwords out over the phone, nor will we send them to a different e-mail address than the one used to register.
No Third Party Data Exchange
Any personal information you provide to us on our website is maintained in private files on our secure web server and our internal systems. We will not share, sell, rent, or loan your personal information to any third party unless required to do so by law, governmental request, court order, or in the case of specific Tocris Bioscience distributors for select countries for the purpose of catalog and product information distribution.
Marketing Correspondence Opt In
Tocris Bioscience will give you opportunities to actively opt in to receiving marketing notices. If you subsequently decide to opt out you may unsubscribe following the instructions provided on the correspondence.
Tocris Bioscience has links to other websites. Please note that when you click on one of these links, you are navigating to another website. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.
Tocris Bioscience stores, processes, maintains and protects customer information. Any personally identifiable information you provide to us is held with the utmost care. Secured data is available only to an employee of the company that requires access to such information for which the information is intended. The Tocris Bioscience websites are regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing.
In the course of using our site, we automatically track certain information about your site usage. We use this information to help us fine-tune our web presentation to suit our users' navigation patterns. This navigation information is not linked to any individual users' personal information.
Tocris collects user feedback. Users who would like a response to specific questions concerning the service or their account registration are directed to contact customer service. These questions will be responded to as quickly as possible. We read all of our customer service queries and use the information contained therein only to resolve the question at hand. We also, periodically, post surveys on our site. These surveys are optional and all information is collected anonymously. The information is collected to better understand our users' needs. This information will not be sold or transferred to any third party.
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June 23 - 26, 2013