Tocris US Office Transition
Affecting customers in USA, Canada, Mexico and Central/South America
As of January 1, 2012 all of Tocris' customer service, shipping, technical service and administrative activities are being handled by the R&D Systems Minneapolis facility. Any orders placed with Tocris since 12 noon on December 23, 2011 have been transferred to R&D Systems.
Customers in North America and Central/South America* should place their orders directly with the
R&D Systems, Inc. Minneapolis facility.
- Phone: (800) 343-7475 or (612) 379-2956
- Fax: (612) 656-4400
- Online: www.rndsystems.com or www.tocris.com
*Customers in Argentina, Brazil, Chile and Mexico will be served exclusively by their local Tocris distributor.
The Tocris.com website has been updated to reflect these changes and frequently asked questions are addressed in our customer support pages.
Our US office would like to thank all our customers for their support over the years. We appreciate your patience and understanding during this period of adjustment, and apologize for any inconvenience.
About R&D Systems
R&D Systems was founded in 1976 in Minneapolis, MN. It is a wholly owned subsidiary of TECHNE Corporation (a holding company with no employees). The stock is traded publicly on NASDAQ's National Market System under the "TECH" symbol. TECHNE has two operating subsidiaries: Research & Diagnostics Systems, Inc. (R&D Systems) and R&D Systems Europe Ltd.
R&D Systems has two operating divisions: Biotechnology, which manufactures reagents primarily for the research market, and Hematology, which manufactures controls and calibrators for hematology analyzers.
In July of 2005, R&D Systems purchased BiosPacific, which became a wholly owned subsidiary. BiosPacific is located in Emeryville, CA, and consists of a sales force which provides products for development of immunoassay kits.
R&D Systems Europe in Abingdon, England distributes biotechnology products, is the European Authorized Representative for the Biotechnology Division, and has sales subsidiaries in Germany and France. They received ISO 9001:2008 certification in July of 2010. EuroCell Diagnostics, Village de la Metairie Batiment B, 35131 Chartes de Bretagne, is the European Authorized Representative for the Hematology Division and is ISO 13485:2003 certified.
R&D Systems established a wholly owned subsidiary in the People's Republic of China in May of 2007. R&D Systems China Co. Ltd. officially opened its warehouse and distribution center in Shanghai, China on October 1, 2007. R&D Systems China provides products, marketing, and technical support to our Chinese distributors.
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