Value Added Tax

Please see the territory specific information below

  • Customers in the UK

    VAT will be charged at the current UK rate (20 %) unless 'VAT exempt' is stated clearly on the order. VAT exempt orders must have a valid copy of your VAT exemption certificate attached in order for VAT not to be charged.

    Please send VAT exemption certificates to us via email or fax +44 (0)1235 551133. Please provide your purchase order number/web order number when submitting your certificate.

  • Customers in France

    TVA will be charged at the current rate (20.0%) unless 'TVA exempt' is stated clearly on the order. TVA exempt orders must have a valid copy of your TVA exemption certificate attached in order for TVA not to be charged.

    Please send TVA exemption certificates to us via email or fax +44 (0)1235 551133. Please provide your purchase order number/web order number when submitting your certificate.

  • Customers in Germany

    VAT will be charged at the current rate (19%) unless 'VAT exempt' is stated clearly on the order and a valid VAT Number is provided.

  • Customers in the EU

    An EU VAT number must be provided in order to avoid being charged VAT at the current UK rate (20%).

Value Added Tax will not be charged for customers outside of the EU.


Please complete a customer enquiry form if you don't find the answer you are looking for.

Alternatively, please contact us for further information and assistance.

View all Customer Support common questions.

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