Shipping Times and Charges

Please see the territory specific information below

  • For customers in North America, Central/South America and the Pacific Rim

    All Tocris orders will be fulfilled by Bio-Techne*. There are specific charges for orders containing DEA controlled substances or Dangerous Goods, see below for details. For all other shipping times and charges please email info@bio-techne.com or call +1 612 379 2956.

    DEA Controlled Substances

    Orders for DEA controlled substances shipped within North America will incur a $43 administration fee to cover license expenses.

    Dangerous Goods

    Orders for products classified with a UN number will incur a $10 dangerous goods packaging fee.

    *With the exception of customers in Australia, Bangladesh, Brazil, Chile, China, Hong Kong, India, Israel, Japan, Korea, Malaysia, Mexico, New Zealand, Singapore, Taiwan, Thailand and Vietnam. Customers in these countries are invited to contact their local Tocris distributor directly.

  • For customers in the Eurozone

    Orders received before 3pm GMT will normally be despatched the same day by express courier delivery service. All orders within the Eurozone qualify for free shipping.

    Destination Temperature Shipping Shipping Charge
    Eurozone Ambient 1-2 days Free of charge
    Eurozone Ice Pack 1-2 days Free of charge
    Eurozone Dry Ice* 1-2 days Free of charge

    *Dry ice shipments are despatched Mon-Thurs.

    If you have any specific shipping requirements, please ensure that they are stated clearly when placing an order.

    If you are a new customer there may be a short delay to shipping times whilst necessary security checks are carried out. You will not be charged until your order is fulfilled.

    Home Office Controlled Substances

    Orders for Home Office controlled substances will incur an administration fee of up to €33 to cover license expenses and shipping times may differ. Customers will be notified prior to despatch.

  • For customers in the UK

    Orders received before 3pm GMT will normally be despatched the same day by express courier delivery service. All orders within the UK qualify for free shipping.

    Destination Temperature Shipping Shipping Charge
    UK Ambient 1-2 days Free of charge
    UK Ice Pack 1-2 days Free of charge
    UK Dry Ice* 1-2 days Free of charge
    UK Tocriscreen Dry Ice* 1-2 days Free of charge

    *Dry ice shipments are despatched Mon-Thurs.

    If you have any specific shipping requirements, please ensure that they are stated clearly when placing an order.

    If you are a new customer there may be a short delay to shipping times whilst necessary security checks are carried out. You will not be charged until your order is fulfilled.

    Home Office Controlled Substances

    Shipping times may differ for orders containing Home Office controlled substances. Customers will be notified prior to despatch.

  • For customers in Denmark

    Orders received before 3pm GMT will normally be despatched the same day by express courier delivery service. All orders within Denmark qualify for free shipping.

    Destination Temperature Shipping Shipping Charge
    Denmark Ambient 1-2 days Free of charge
    Denmark Ice Pack 1-2 days Free of charge
    Denmark Dry Ice* 1-2 days Free of charge
    Denmark Tocriscreen Dry Ice* 1-2 days Free of charge

    *Dry ice shipments are despatched Mon-Thurs.

    If you have any specific shipping requirements, please ensure that they are stated clearly when placing an order.

    If you are a new customer there may be a short delay to shipping times whilst necessary security checks are carried out. You will not be charged until your order is fulfilled.

    Home Office Controlled Substances

    Orders for Home Office controlled substances will incur an administration fee of up to kr 250 to cover license expenses and shipping times may differ. Customers will be notified prior to despatch.

  • For customers in Sweden

    Orders received before 4pm GMT will normally be despatched the same day by express courier delivery service. All orders within Sweden qualify for free shipping.

    Destination Temperature Shipping Shipping Charge
    Sweden Ambient 1-2 days Free of charge
    Sweden Ice Pack 1-2 days Free of charge
    Sweden Dry Ice* 1-2 days Free of charge
    Sweden Tocriscreen Dry Ice* 1-2 days Free of charge

    *Dry ice shipments are despatched Mon-Thurs.

    If you have any specific shipping requirements, please ensure that they are stated clearly when placing an order.

    If you are a new customer there may be a short delay to shipping times whilst necessary security checks are carried out. You will not be charged until your order is fulfilled.

    Home Office Controlled Substances

    Orders for Home Office controlled substances will incur an administration fee of up to kr 305 to cover license expenses and shipping times may differ. Customers will be notified prior to despatch.

  • For customers in Norway

    Orders received before 3pm GMT will normally be despatched the same day by express courier delivery service. All orders within Norway qualify for free delivery.

    Destination Temperature Shipping Shipping Charge
    Norway Ambient 1-2 days Free of charge
    Norway Ice Pack 1-2 days Free of charge
    Norway Dry Ice* 1-2 days Free of charge
    Norway Tocriscreen Dry Ice* 1-2 days Free of charge

    *Dry ice shipments are despatched Mon-Thurs.

    All duties, taxes and bank charges are the responsibility of the purchaser.

    If you have any specific shipping requirements, please ensure that they are stated clearly when placing an order.

    If you are a new customer there may be a short delay to shipping times whilst necessary security checks are carried out. You will not be charged until your order is fulfilled.

    Home Office Controlled Substances

    Orders for Home Office controlled substances will incur an administration fee of up to kr 255 to cover license expenses and shipping times may differ. Customers will be notified prior to despatch.

    Toxins

    Order for toxins will incur an administration fee of up to kr 140 to cover license expenses and shipping times may vary. Customers will be notified prior to despatch

  • For customers in Switzerland

    Orders received before 3pm GMT will normally be despatched the same day by express courier delivery service. All orders within Switzerland qualify for free shipping.

    Destination Temperature Shipping Shipping Charge
    Switzerland Ambient 1-2 days Free of charge
    Switzerland Ice Pack 1-2 days Free of charge
    Switzerland Dry Ice* 1-2 days Free of charge
    Switzerland Tocriscreen Dry Ice* 1-2 days Free of charge

    *Dry ice shipments are despatched Mon-Thurs.

    If you have any specific shipping requirements, please ensure that they are stated clearly when placing an order.

    If you are a new customer there may be a short delay to shipping times whilst necessary security checks are carried out. You will not be charged until your order is fulfilled.

    Home Office Controlled Substances

    Orders for Home Office controlled substances will incur an administration fee of up to SFr.45 to cover license expenses and shipping times may differ. Customers will be notified prior to despatch.

    Toxins

    Order for toxins will incur an administration fee of up to SFr.25 to cover license expenses and shipping times may vary. Customers will be notified prior to despatch

  • For customers in all other Non-EU customers

    Please contact customer services for freight charges to your region.

  • For customers in the Middle East & Africa

    Orders received before 3pm GMT will normally be despatched the same day by express courier delivery service.

    Please contact customer services for freight charges to your region.

    *With the exception of customers in Egypt, Israel, Jordan, Lebanon, Saudi Arabia and Turkey. Customers in these countries are invited to contact their local Tocris distributor directly. Customers in Pakistan are served direct via Bio-Techne North America.

If your country / region is not listed above then your country is served exclusively by our official Tocris distributor network.


Please complete a customer enquiry form if you don't find the answer you are looking for.

Alternatively, please contact us for further information and assistance.

View all Customer Support common questions.

Tocris is a Bio-Techne brand. To find out more please visit our news page.

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