Ordering Information

Please see the territory specific information below

Customers in North/Central/South America & the Pacific Rim*

*With the exception of customers in Australia, Bangladesh, Brazil, Chile, China, Hong Kong, India, Israel, Japan, Korea, Malaysia, Mexico, New Zealand, Singapore, Taiwan, Thailand and Vietnam. Customers in these countries are invited to contact their local Tocris distributor directly.

Customers in the UK, Europe, the Middle East & Africa*

  • How do I order a Tocris Bioscience product?
    • Placing an Order Online
      Step 1.

      Simply browse the Tocris website until you find the item you want to order, enter the quantity required next to the appropriate unit size, and click on the "Add to Cart" button.

      Step 2.

      You will now be directed to the 'Edit Cart' page. Review the item(s) in your cart, edit the quantity, remove items or add products as required. Once you are happy with your selection click on the "Checkout" button.

      Step 3.

      You will now be directed to the 'Login/Register' page. If this is your first Tocris online order please click on the "Create Account" button, complete the information requested and click on the "Create Account" button.

      If you are a returning online customer please login using your registered user details and click on the "Login" button. Jump to step 6 for further information about placing an order online.

      Step 4.

      You will now be directed to the 'Online Account Created' page requesting that you verify your email and explaining that an automated email has been sent to the email address specified in your online account registration. Please verify that you are the email address owner by clicking on the link in the email.

      Step 5.

      Once your email has been verified successfully, you will be directed to the 'Shipping Options' page. If you have a valid promotional code, please enter it in the space provided and click on the word "Recalculate". Check your invoice and shipping addresses are correct and click on the "Continue" button.

      Step 6.

      You will now be directed to the 'Payment Options' page. If you have special instructions, please ensure that they are stated clearly. Select a payment method and submit your order by clicking on the "Place Order" button.

      Step 7.

      You will now be directed to your 'Order Confirmation' page containing a summary of your order and confirmation of your web order number.

      You will also receive an automated email to confirm that your order has been submitted to our Customer Service Team for processing. If you are a new customer there may be a short delay to estimated shipping times whilst necessary security checks are carried out. Our team will keep you informed throughout this process and you will not be charged until your order is ready for despatch.

    • Placing an Order by Telephone, Fax, E-mail or Mail

      It is helpful to provide the exact unit size/quantity required (e.g. 50mg x2) when placing your order.

      If you are a new customer there may be a short delay to estimated delivery times whilst necessary security checks are carried out. Our team will keep you informed throughout this process and you will not be charged until your order is ready for despatch.

      Please see the contact us page for details.

    • Placing an Order via Your Purchasing Department
      Step 1.

      Simply browse the Tocris website until you find the item you want to order, enter the quantity required next to the appropriate unit size, and click on the "Add to Cart" button.

      Step 2.

      You will now be directed to the 'Edit Cart' page. Review the item(s) in your cart, edit the quantity, remove items or add products as required. Once you are happy with your selection click on the "Print Quote" button.

      Step 3.

      A new window will open entitled 'My Tocris Bioscience Quotation'. Once completed with accurate contact details, invoice and delivery address data this quotation will be accepted as an order if received by Bio-Techne. Click on the "Print Quote" button to print the quotation for your purchasing department.

    • Placing an Order Online for a Bulk Quotation

      Tocris bulk quotations may be ordered via the "My Account" page of your Tocris online account. For this function to work, the online account must be registered with the same email address used to request your quotation.

      Existing customers - Please follow the steps below.

      New customers - Please register for a Tocris online account using the same email address used to request your quotation. Once you have verified your email address in the online account registration process, please follow the steps below.

      Step 1.

      Please login to your Tocris online account.

      Step 2.

      On your "My Account" page you will be able to view a table called "Bulk Quotations" (see example image below). This table will only be visible if one or more bulk quotations have been issued. From this table you may order a valid quotation or request a new quotation:

      • Order a valid quotation - Valid quotations (i.e. those within the 30 day period) may be purchased by clicking on the respective "Purchase Now" link. The quotation will be added to your shopping cart and you can proceed to the checkout.
      • Request a new quotation - New quotations may be requested for expired and previously purchased quotations by clicking on the respective Quote No. You will then view a summary of the quotation and be able to click on the "Request New Quote" button. A new quote will normally be issued the same working day.
      Bulk Quotations
      Example of quotes
    • Placing an Order with a Distributor

      If you prefer to use your local Tocris distributor, please contact them directly for pricing and shipping information.

  • Can I buy online via Tocris.com?

    Customers in Europe, the Middle East & Africa* are invited to browse www.tocris.com on a frequent basis and to use the "Add to Cart" functionality to facilitate buying online, or request bulk quotations, which will be fulfilled by Bio-Techne.

  • Who should I contact if I have a customer service or technical support query?

    Please contact Bio-Techne with your customer service, shipping, technical support and administrative enquiries.

  • How do I pay my invoices from Bio-Techne?

    For account inquiries and electronic payment advice, please email:

  • How can I be kept updated about new Tocris products, literature and special offers?

    New products will continue to be added to the Tocris website daily. To be kept up to date with the latest Tocris products, literature and special offers sign-up for new product e-alerts or follow @Tocris on Twitter.

*With the exception of customers in Azerbaijan, Belarus, Egypt, Greece, Italy, Jordan, Lebanon, Montenegro, Russia, Saudi Arabia, Serbia, South Africa, Turkey and United Arab Emirates. Customers in these countries are invited to contact their local Tocris distributor directly.


Please complete a customer enquiry form if you don't find the answer you are looking for.

Alternatively, please contact us for further information and assistance.

View all Customer Support common questions.

Tocris is a Bio-Techne brand. To find out more please visit our news page.

Quick Order

Find multiple products by catalog number

divider line

New Product Guide

New Product Guide (Fall/Winter 2016)

Our New Product guide highlights over 100 new products added in the second half of 2016. Request copy or view PDF today.

divider line

Bio-Techne Events

BNA festival

BNA 2017 Festival of Neuroscience

April 10 - 13, 2017

Birmingham, UK

Booth: 40