Controlled Substances Customer Support

Please contact customer service for assistance when ordering

For security purposes certain controlled substances will not be available to purchase online in all territories. Additional information may be required before we can dispatch controlled substances and an administrative fee to cover license expenses may apply. Our friendly and professional staff will gladly assist you with this when we receive your order.

Please see the territory specific information below.

  • For customers in the USA

    All customers wishing to purchase controlled substances from Tocris must take appropriate steps to obtain import licenses and/or authorization to ensure compliance with local laws. This is the responsibility of the end user.

    For security reasons DEA controlled substances are not available to purchase online. Please contact customer service for assistance. Orders for DEA controlled substances will incur an administrative fee to cover license expenses.

    DEA registration is handled by your local DEA Diversion Office. For information on obtaining DEA registration, please visit http://www.deadiversion.usdoj.gov/drugreg/index.html

    All other controlled substances are available for purchase online.

  • For customers in Canada

    All customers wishing to purchase controlled substances from Tocris must take appropriate steps to obtain import licenses and/or authorization to ensure compliance with local laws. This is the responsibility of the end user.

    For security reasons DEA controlled substances are not available to purchase online and may not be exported from the USA. Please contact customer service in our UK office () for assistance.

    For security reasons Health Canada controlled substances are not available to purchase online. If the product you wish to order is Health Canada controlled, but NOT DEA Controlled, it can be exported from USA.

    All other controlled substances are available for purchase online.

  • For customers in Central/South America, Mexico & the Pacific Rim

    All customers wishing to purchase controlled substances from Tocris must take appropriate steps to obtain import licenses and/or authorization to ensure compliance with local laws. This is the responsibility of the end user.

    For security reasons DEA controlled substances are not available to purchase online and may not be exported from the USA. Please contact customer service in our UK office () for assistance.

    All other controlled substances are available for purchase online.

    *With the exception of customers in Australia, Bangladesh, Brazil, Chile, China, Hong Kong, India, Israel, Japan, Korea, Malaysia, Mexico, New Zealand, Singapore, Taiwan, Thailand and Vietnam. Customers in these countries are invited to contact their local Tocris distributor directly.

  • For customers in the UK, Europe, Middle East & Africa

    All customers wishing to purchase controlled substances from Tocris must take appropriate steps to obtain import licenses and/or authorization to ensure compliance with local laws. This is the responsibility of the end user.

    For security reasons Home Office controlled substances are not available to purchase online. Please contact customer service for assistance. Orders for Home Office controlled substances will incur an administrative fee to cover license expenses.

    All other controlled substances are available for purchase online.

    *With the exception of customers in Australia, Bangladesh, Brazil, Chile, China, Hong Kong, India, Israel, Japan, Korea, Malaysia, Mexico, New Zealand, Singapore, Taiwan, Thailand, Vietnam, Azerbaijan, Belarus, Egypt, Greece, Italy, Jordan, Lebanon, Montenegro, Russia, Saudi Arabia, Serbia, South Africa, Turkey and United Arab Emirates. Customers in these countries are invited to contact their local Tocris distributor directly.

  • Useful Links

    Controlled status is handled by individual local authorities. For further information for your country please visit the links below. Please note that these links are intended to be helpful but do not constitute a definitive list.

If your country / region is not listed above then your country is served exclusively by our official Tocris distributor network.


Please complete a customer enquiry form if you don't find the answer you are looking for.

Alternatively, please contact us for further information and assistance.

View all Customer Support common questions.

Tocris is a Bio-Techne brand. To find out more please visit our news page.

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