The privacy of our customers is a high priority. We have made a commitment to meeting the strict requirements regarding how we treat your information in accordance with the:
- Data Protection Act 1998
- Privacy and Electronic Communications (EC Directive) Regulations 2003
- Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011
By visiting www.tocris.com you are accepting the practices described in this policy. If you have any concerns that are not addressed in this policy please email the details to .
You may restrict, block or delete the cookies which are set by www.tocris.com via your browser settings; refer to the Help function within your browser or alternatively visit www.aboutcookies.org for more information.
Please be aware that restricting cookies may impact on the functionality of www.tocris.com. For example, you will not be able to view prices or add products to your shopping cart.
Cookies Issued by this Site
By visting www.tocris.com a user can expect to be issued the following cookies:
|country||This cookie stores the id of the country when the user selects their territory. It is used to determine the currency that we display for the users respective territory. It expires after 1 year.|
|PHPSESSID||This cookie holds a random string that uniquely identifies the user to www.tocris.com. It expires when the user closes their browser.|
Third Party Cookies
Third party cookies are cookies that are issued by a website other than www.tocris.com, providing additional functionality and services such as social media sharing and data analytics.
This site utilizes Google Analytics, a web analytics service provided by Google, Inc., to help us understand how visitors engage with our website. Google Analytics collects information anonymously via third party cookies and reports website trends without identifying individual visitors.
We also utilize AddThis to facilitate the sharing of content via social media, such as Twitter and Facebook. The AddThis tools use third party cookies to manage user sharing preferences and as part of its user measurement and analytics features. These cookies are set on the .addthis.com domain.
Third Party Cookies Issued via this Site
By visting www.tocris.com a user can expect to be issued the following third party cookies*:
|__utma||Google Analytics||This cookie is used to determine unique visitors to www.tocris.com and it is updated with each page view. It expires after 2 years.|
|__utmb||Google Analytics||This cookie is used to establish and continue a user session with www.tocris.com. It expires after 30 minutes.|
|__utmc||Google Analytics||This cookie only contains the domain hash. It expires when the user closes their browser.|
|__utmz||Google Analytics||This cookie stores the type of referral used by the visitor to reach www.tocris.com, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within www.tocris.com. It expires after 6 months.|
|__atuvc||AddThis||This cookie ensures the user sees the updated count if they share a page and return to it before our share count cache is updated. It expires after 2 years.|
|uid||AddThis||Uniquely assigned machine-generated user ID. It expires after 2 years.|
|di/dt||AddThis||Maintenance cookies that help manage expiration for other cookies.|
|bt||AddThis||User interest modeling.|
|uvc||AddThis||Measures how often we see an AddThis user. It expires after 2 years.|
|ssc/psc/uvc||AddThis||These cookies are used in recording user sharing and social activity. These expire after 2 years.|
|loc||AddThis||Geolocation, used to help publishers know approximately where people sharing information are located.|
|uss/ups||AddThis||Used to record user-specified sharing prefer.|
|ssh/sshs||AddThis||Used for optimizing sharing settings for the user. These expire after 2 years.|
|dbm||AddThis||User preferences on whether to see toolbar download options.|
*Third party cookie data is correct at time of writing (July 2012). Third parties may change cookies or issue cookies other than those listed above.
Registering Online with Tocris Bioscience
Solely for the purpose of processing your online order and to notify you regarding your order status, we will need to know your name, street address, phone number, Zip/Postal Code, state/county and country, email address, credit card and/or purchase order information, and VAT (Value Added Tax) information. Once you place an online order with us an order confirmation, excluding your credit card number, will be sent to you via email.
If for any reason you choose not to enter personally identifiable information online such as credit card information, your order can still be placed via our customer services department. We assure you that no personally identifiable information will be disclosed to a third party or used for a purpose incompatible with the purpose for which it was originally collected or subsequently authorized by yourself.
Once you have logged in you can access the personal information contained in your User Profile section at any time through the My Account page. This information may be corrected, amended or deleted where it is inaccurate.
If you forget your password, you can request that it be sent to your e-mail address. We will not give passwords out over the phone, nor will we send them to a different e-mail address than the one used to register.
No Third Party Data Exchange
Any personal information you provide to us on our website is maintained in private files on our secure web server and our internal systems. We will not share, sell, rent, or loan your personal information to any third party unless required to do so by law, governmental request, court order, or in the case of specific Tocris Bioscience distributors for select countries for the purpose of catalog and product information distribution.
Marketing Correspondence Opt In
Tocris Bioscience will give you opportunities to actively opt in to receiving marketing notices. If you subsequently decide to opt out you may unsubscribe following the instructions provided on the correspondence.
Tocris Bioscience has links to other websites. Please note that when you click on one of these links, you are navigating to another website. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.
Tocris Bioscience stores, processes, maintains and protects customer information. Any personally identifiable information you provide to us is held with the utmost care. Secured data is available only to an employee of the company that requires access to such information for which the information is intended. The Tocris Bioscience websites are regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing.
Tocris collects user feedback. Users who would like a response to specific questions concerning the service or their account registration are directed to contact customer service. These questions will be responded to as quickly as possible. We read all of our customer service queries and use the information contained therein only to resolve the question at hand. We also periodically post surveys on our site. These surveys are optional and all information is collected anonymously. The information is collected to better understand our users' needs. This information will not be sold or transferred to any third party.
Please complete a customer enquiry form if you don't find the answer you are looking for.
Alternatively, contact us directly for further information and assistance. Our friendly and professional staff will gladly assist you.
View all Customer Support common questions.
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